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Customer experience | Sales, Customer Insights,...
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View in the Duplicate detection popup

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This might be very simple, but I can't find the view that comes in the Duplicate Detection pop up. I need to add some fields to the view but I can't seem to find it anywhere. 

There must be a way to edit this view. Is there? and if yes, what are they and where can I find this view and configure the fields?

Here is a screenshot for reference:

pastedimage1578309401067v1.png

  • LuHao Profile Picture
    40,886 on at
    RE: View in the Duplicate detection popup

    Hi Samreen,

    Don't forget to close this thread by clicking Yes under the title.

    Thanks.  :)

  • Suggested answer
    gdas Profile Picture
    50,091 Moderator on at
    RE: View in the Duplicate detection popup

    Agreed with Lu Hao ,  seems there is no way to add additional column in new  duplicate view of Unified Interface except the attributes mentioned in the rules , Primary field and modified on.

    You need to view the record by right   click  on primary column text and open in new tab.

    pastedimage1578565118724v1.png

  • LuHao Profile Picture
    40,886 on at
    RE: View in the Duplicate detection popup

    Hi Samreen,

    This view is not an ordinary can directly modify the view column, it is based on your duplicate detection rules are automatically generated view columns.

    The first column is the primary field and the last is 'Modified On', both cannot be removed.

    pastedimage1578560326670v2.png

    The middle 4 columns are displayed according to the published duplicate detection rules of the Contact entity.

    pastedimage1578559863149v1.png

    The duplicate detection rules detect business phone number, e-mail address, first name and last name, so these columns are also included in Duplicate Detection view.

    If I unpublish the duplicate detection rule for business phone number, and trigger the duplicate detection, then the duplicate detection view will not have the column 'business phone'.

    pastedimage1578561449614v3.png    pastedimage1578561578232v4.png

    So changing the duplicate detection rule is the only way to modify the columns of the duplicate detection view.

    My recommendation is to hold down the keyboard's Ctrl key while clicking on the record in the duplicate detection view, which opens in a new browser tab instead of jumping to the current page, so you can see the details of the duplicate record.

  • Community Member Profile Picture
    on at
    RE: View in the Duplicate detection popup

    I made changes to the Lookup view but no changes in the Duplicate detection view. Is there any other work around for this? Also, I don't want to make any changes in the lookup view, so adding a calculated field is out of option. I only want to add one more column to the duplicate view. 

  • Suggested answer
    gdas Profile Picture
    50,091 Moderator on at
    RE: View in the Duplicate detection popup

    Hi ,

    Please have a look below post  -

    www.powerobjects.com/.../

    community.dynamics.com/.../888398

    You need to add column in the lookup view. 

    You can also check how to display more than three column -

    https://goutamdascrm.wordpress.com/2019/04/24/how-to-display-more-than-three-columns-in-dynamics-365-lookup-view/

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