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UTM Tracking - feature switches

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Posted on by jamest1994

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Hi, I've just switched on UTM Tracking within settings - feature switches. Does this setting impact outbound marketing links? In real-time, when adding a link to the URL field there's a message above saying 'UTM values will be automatically added to this URL', however this doesn't display on outbound emails.

Any help would be appreciated. Thanks

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PaulineKolde 641 Super User 2024 Season 2 on at

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UTM Tracking - feature switches

Hi James,

UTM parameter only apply to Real-time Marketing. Links in outbound emails will not be extended with those UTM paramter.

Here is also the documentation to the feature: Measure marketing effectiveness using UTM codes - Dynamics 365 Customer Insights | Microsoft Learn

Best

Pauline

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