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Customer experience | Sales, Customer Insights,...
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Adobe Echosign integration - .docx formatting issue

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Hi all,

I am after a bit of advice from anyone who has successfully integrated Adobe Echosign with Microsoft Dynamics 365 Sales and loaded up some Word documents.

I have followed all steps below and integrated successfully. 

https://helpx.adobe.com/sign/using/microsoft-dynamics-integration-installation-guide.html

The issue I have is that the formatting on our word .docx order forms is not working as desired.

I have attached below the formatted version we have created which works, but if you see the second screenshot of what the customer sees, it is "white-ing" out the borderline within the doc

5238.Order-form-1.png1323.pastedimage1614681353283v1.png

Any help appreciated .

Thanks.

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