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Getting error Status set to None due to AP EFT+/direct debit/customer reimbursement/Bank

Posted on by 111
 

Hi,
 
Im in Vendor payment journal. When i change payment Payment status to sent, i get the following error 

Status set to None due to AP EFT+/direct debit/customer reimbursement/Bank to bank transfer Format and AP EFT+/direct debit/customer reimbursement/Bank to bank transfer State is not Transferred.
 
How to fix please?
 
Thank you !
 
 
  • Suggested answer
    Magno Pereira Profile Picture
    Magno Pereira 2,429 Super User 2024 Season 2 on at
    Getting error Status set to None due to AP EFT+/direct debit/customer reimbursement/Bank
    It seems like you're using SKG Global's Global Banking and Treasury Automation Solution ISV, is that correct?
    Can you confirm that you have selected the "AP EFT+/Direct Debit Method of Payment" checkbox in the method of payment?
    If selected, when you generate the payment, the payment status is automatically updated to Transferred and processed through the ISV payment file format solution. Is there any reason to be updating the status manually? Are you manually entering the payment in the bank dashboard without the automated bank connection?

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