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Service | Customer Service, Contact Center, Fie...
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How to fetch change password value from portal in CRM organization

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Posted on by 20

I need to fetch changed password value from profile tab in portal in CRM organization.

Please suggest.

Thank you in advance.

  • LeoAlt Profile Picture
    16,341 Moderator on at

    Hi partner,

    Unfortunately, it is not supported in D365.

    The password is stored as hash in D365, and we do could find it by retrieve contact "Password Hash" field, but after you get the hash password, you need to use other tools to convert it into real password.

    pastedimage1591838370918v1.png

    If you want to get the password in code, you could use web api to retrieve it.

    https://docs.microsoft.com/en-us/powerapps/developer/model-driven-apps/clientapi/reference/xrm-webapi/retrievemultiplerecords

    Best Regards,

    Leo

  • Unnati Profile Picture
    20 on at

    Hey Leo,

    Can u please tell me which workflow is used in portal for change password?

    Thank you

  • LeoAlt Profile Picture
    16,341 Moderator on at

    Hi Unnati,

    Changing password did not trigger any workflow, as I changed a password, and in System Jobs, there is no workflow triggered.

    It should be changed by webApi or other ways.

    Regards,

    Leo

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