We have created one workflow for payment journal in which i am getting error by which approver is not able to cancel or reject the request and same happening with requester as he is not able to cancel the request he sent for approval. Please let me know if anyone has any solution for it. Please find the error i am getting below. Thanks.
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If requesting support, please provide the following details to help troubleshooting:
Error message:
Record type Gen. Journal Line is not supported by this workflow response.
Internal session ID:
59d4feff-0892-45d4-824b-cd4b9c7c5351
Application Insights session ID:
5a6ff6da-58bc-4890-a594-ce6dc830cb75
Client activity id:
e85bc2fa-ef11-4833-847c-a523e52ee874
Time stamp on error:
2025-06-12T10:46:31.2123204Z
User telemetry id:
b02c8003-f249-4482-bd8f-abbef4edcc65
AL call stack:
"Workflow Response Handling"(CodeUnit 1521).OpenDocument line 37 - Base Application by Microsoft version 26.1.33404.34999
"Workflow Response Handling"(CodeUnit 1521).OpenDocument line 19 - Base Application by Microsoft version 26.1.33404.34999
"Workflow Response Handling"(CodeUnit 1521).ExecuteResponse line 31 - Base Application by Microsoft version 26.1.33404.34999
"Workflow Management"(CodeUnit 1501).ExecuteResponses line 32 - Base Application by Microsoft version 26.1.33404.34999
"Workflow Management"(CodeUnit 1501).HandleEventWithxRecOnKnownWorkflowInstance line 32 - Base Application by Microsoft version 26.1.33404.34999
"Workflow Management"(CodeUnit 1501).HandleEventOnKnownWorkflowInstance line 2 - Base Application by Microsoft version 26.1.33404.34999
"Workflow Event Handling"(CodeUnit 1520).RunWorkflowOnRejectApprovalRequest line 2 - Base Application by Microsoft version 26.1.33404.34999
"Approvals Mgmt."(CodeUnit 1535).OnRejectApprovalRequest(Event) line 2 - Base Application by Microsoft version 26.1.33404.34999
"Approvals Mgmt."(CodeUnit 1535).RejectSelectedApprovalRequest line 12 - Base Application by Microsoft version 26.1.33404.34999
"Approvals Mgmt."(CodeUnit 1535).RejectApprovalRequests line 13 - Base Application by Microsoft version 26.1.33404.34999
"Requests to Approve"(Page 654)."Reject - OnAction"(Trigger) line 6 - Base Application by Microsoft version 26.1.33404.34999
