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Service | Customer Service, Contact Center, Fie...
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Integration of Non billable items

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Posted on by 5

We are creating a work order for spares replacement, but these are not billable. 

Now, field service is integrated with finance and operations.

How do we pass a consumption entry for the above intventory item in SCM of F&O

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  • Suggested answer
    Nya Profile Picture
    29,060 on at
  • karpurshrikant Profile Picture
    5 on at
    RE: Integration of Non billable items

    Hi Nya,

    Thanks for this input, and we understand the inventory adjustment Touchpoint. But, the item is to be consumed only when it is used in the Work order. I.e. work order is to be Entity to be mapped with a relevant entity in F&O so that it reflects as consumed and stock is reduced effectively.

    Hope this clarifies further.

  • Suggested answer
    karpurshrikant Profile Picture
    5 on at
    RE: Integration of Non billable items

    The solution found is to synchronize the Inventory Adjustments with Inventory Movement Journal in F&O

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