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Customer experience | Sales, Customer Insights,...
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Export Google Ads

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Posted on by 30

I want to use the out of the box export functionality of Customer Insights to export a segment to Google Ads. 

When setting up this export, I get stuck on "Invalid Customer Insights account". It seems quit simple to solve by clicking the "add yourself to export user" button underneath. 

I can fill in my AAD credentials in the pop-up that shows up, but then nothing happens. Is this a known bug? Or does anyone know how else to add an user to "export User" security credentials? 

  • PhilippeK Profile Picture
    PhilippeK 260 on at
    RE: Export Google Ads

    Hi TimoDutch

    Apologies for the late reply on your question above.

    Do you still experience the same issue as described above?

    The issue you experienced is not expected, so I'm eager to look into it deeper.

    Could I possible contact you through LinkedIn and then email?

    Thanks,

    Phil

    Senior Program Manager, Dynamics 365 Customer Insights

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