Skip to main content

Notifications

Announcements

No record found.

Finance | Project Operations, Human Resources, ...
Unanswered

Administrator Username and Password

Posted on by 5

The organization's administrator for Dynamics SL without leaving his credentials and therefore, we are not able to add users or other administrative functions.  Is there a way to establish a new administrator without the information of the old administrator.

Thank you

  • TeriK88 Profile Picture
    TeriK88 15 on at
    RE: Administrator Username and Password

    If the SL databases are Windows Authentication (meaning you don't need to enter a password when launching Dynamics SL) then you can use Database Maintenance on the SL server to change the SYSADMIN user to someone else in your organization.  This won't work, however, if you don't have a user with the right access rights to the Dynamics databases which sounds like the case for you.

    I agree with the suggestion that you should contact your Dynamics partner to help you with some options.  We can help if you don't have a partner at this time.

  • Brian_IL Profile Picture
    Brian_IL 715 on at
    RE: Administrator Username and Password

    SQL access to the databases is required to make the changes if the original SL administrator information is unavailable. A SQL authenticated or Windows authenticated installation will have some differences in how their security is updated. You may want to check with your SL reseller to assist in updating security.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans