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Dynamics On-prem - Error

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Hi, we are using dynamics on prem 2015. One of the users keeps getting this error when accessing the CRM. None of the other users are getting this. Not sure what I can check at first or how to start?

Error An error has occurred. Try this action again. If the problem continues, check the Microsoft Dynamics CRM Community for solutions or conta..

  • edmunch Profile Picture
    edmunch on at
    RE: Dynamics On-prem - Error

    Has the user tried to access the org from another browser?  Have they tried in-private browsing to make sure it is not a caching issue? Did this just start happening to this user? Have you tried running a trace using Fiddler or Wire Shark?  Is someone else able to sign in on that users computer?

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