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Finance | Project Operations, Human Resources, ...
Suggested Answer

The summary account for the customer account XXX in the 007 posting profile does not exist.

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Posted on by 3,110

Hi Experts,

As we are going to post Sales order we face the error" The summery account for the customer account xxx in the 07 posting profile does not exist. I watched other blocks but not clear.


Best Regards

Shabir Ahmad

I have the same question (0)
  • Suggested answer
    Ramit Paul Profile Picture
    22,797 Most Valuable Professional on at

    Hi,

    Please check customer posting profile and from there you will find no summery account is selected.

    You need to fix that by adding your required account, it will fix the issue.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Good morning Shabir,

    Please check AR/Setup/Customer posting profiles and in the posting profile '07' check that you have you customer account /group setup with a summary account.

    Best regards,

    Ludwig

  • Shabir Ahmad Profile Picture
    3,110 on at

    postingprofiles.png

    Good Morning Dr. Ludwig Reinhard,

    Thanks for your reply please check the image, i check that place.


    Best Regards,
    Shabir Ahmad

  • Shabir Ahmad Profile Picture
    3,110 on at

    Hi Ramit Paul,

    Thanks for your reply i checked that as you described above.

    Best Regards,

    Shabir Ahmad

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Shabir,

    The screenshot shows a line that refers to a customer group ALL.

    Is the customer for which you created the sales order part of that customer group?

    Another thing:

    If you have only one account, why don't you simply create a line that applies to all of your customers.

    Referring to a group ALL does not seem to make much sense here.

    Best regards,

    Ludwig

  • Shabir Ahmad Profile Picture
    3,110 on at

    Hi Dr. Ludwig Reinhard ,

    You are much experienced person of this area, so you know well, the thing is i joined this organization recently and many thing has been setup before, for right know i got this issue from our sales dept and share it with all of you. So tell me step by step i will follow on live system.

    Best Regards,

    Shabir Ahmad

  • Shabir Ahmad Profile Picture
    3,110 on at

    CustomerGroup.png

    Hi Dr. Ludwig Reinhard ,

    That customer is a part of customer group 01 Agricuture group.

    Best Regards,

    Shabir 

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Shabir,

    If this customer belongs to the customer group 01 Agricultural then do the following:

    1. Open your posting profile 007 and add a new line

    2. Select group

    3. Select the group 01 Agricultural

    4. Select an account in the field called summary account. Please clarify with your accounting team what account number to use

    5. Try to post the SO again.

    Best regards,

    Ludwig

  • Suggested answer
    Ramit Paul Profile Picture
    22,797 Most Valuable Professional on at

    Hi Shabir,,

    Please share if you need further help on this.

    The steps shared  by Dr. Ludwig will resolve the issue, it is morever the setup issue for summery account for your customer group.

  • Suggested answer
    Junaid Idrees Profile Picture
    on at

    Hi Shabir Ahmad,

    In addition to what ludwig list down the steps for you, Watch out this video how to setup AR posting profile by customer Groups, you will at least know it and recommend the same to your company.

    www.youtube.com/watch

    In the video, watch the Part from (3:00 to 3:41)

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