web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Sales Quote: Customization of pricing calculation

(0) ShareShare
ReportReport
Posted on by 29

Hello,

I have a question regarding the System Pricing Calculation. Currently, the system recalculates the unit price * quantity = resulting total amount price. My organization's need is to add a multiplier for the number of months so the calculation looks like this:

Unit Price * Quantity * Months = Detailed Amount - Discount (%) = Total Amount

I couldn't find a solution to customize the System Pricing Calculation, so my question is if it's doable to manage it. Or the only solution is to create custom business rules/calculating fields? 

Thanks in advance for your help.

I have the same question (0)
  • Jacob Klein Profile Picture
    29 on at
    RE: Sales Quote: Customization of pricing calculation

    Hi Leah,

    Thanks for your message. It fully answers my questions.

  • Verified answer
    Leah Ju Profile Picture
    Microsoft Employee on at
    RE: Sales Quote: Customization of pricing calculation

    Hi Jacob,

    Yes.

    You can't customize the System Pricing Calculation, and you can disable the system pricing on the system settings (Sales tab).

    pastedimage1679041873009v1.png

    For the total amount, there is no OOTB way to directly edit this field or no UI to directly add custom calculations to it. The only way to edit it is to customize it by code.

     If your main purpose is to have a field to display the results based on your own calculations, there are some other options: calculated field or plugin 

    Refer to the following links to design your custom pricing Calculation:

    https://www.youtube.com/watch?v=S0saLc50P1k 

    https://learn.microsoft.com/en-us/previous-versions/dynamicscrm-2016/developers-guide/dn817877(v=crm.8)?redirectedfrom=MSDN 

    https://crmchap.co.uk/implementing-a-custom-pricing-engine-within-dynamics-365-customer-engagement/ 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Mansi Soni – Community Spotlight

We are honored to recognize Mansi Soni as our August 2025 Community…

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Hamza H Profile Picture

Hamza H 141

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 132

#3
DAnny3211 Profile Picture

DAnny3211 130

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans