Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Domain authentication ...
Customer experience | Sales, Customer Insights,...
Suggested answer

Domain authentication for the Real time Marketing

(1) ShareShare
ReportReport
Posted on by Community member
Hi 
 
I did the domain authentication, and I hosted the outbound MKT form successfully while the real-time one failed.
 
Do I need to do the domain authentication for two types of MKT forms at different places in the system?
 
 
Cheers,
Marvis
 
  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Domain authentication for the Real time Marketing
    Hi,
     
    If my answer was helpful, please click "Like", and if it solved your problem, please mark it as "Verified" to help other community members find more.
    If you have further questions, please feel free to contact me .
     
    Best Regards,
    Dengliang Li
  • Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Domain authentication for the Real time Marketing
    Hi,

    I do some tests and it is possible to have both real-time MKT and outbound MKT inside a domain.

    My procedure is as follows:
    Step1: Authenticate the domain.
    1.Go to Marketing, go to Settings->Email marketing->domains-> New.

    2.Copy the domain name from the URL of the customization page.

    3.Paste the domain name and check the below two options and click add.

    4.Click Save and Close.


    Please Note: If the hosted outbound MKT has pre-fill enabled, full validation is required.


    Step2: Host the outbound MKT.
    1.Go to Marketing and go to Outbound Marketing->Internet marketing->Marketing Forms->Select the Form records to be hosted.

    2.Here is the designed Form.

    3.Go to Form hosting tab, select + New Form page.


    4.In Quick Create From Page, select + New Marketing website.

    5.On the Quick Create: Marketing Website page, fill in the URL, which is the URL of the website where the hosted form is embedded. Click Save and Close.


    6.In the Form hosting tab, on the Related marketing form pages card, select the record you just created.


    7.Copy this script code.

    8.Open the website in the code editor and place the script code in the appropriate location. Save and refresh the website page.

    9.The result will be as shown in the picture:


    Step.3 Host the real-time MKT
    1. Go to Real-time Marketing->Channels-> Forms->Select the Form record you want to host.
    1. Click Publish options.
    1. Copy the JavaScript code
    1. Embed the code in the same domain as the outbound MKT embed.
    2. The result will be as shown in the picture:


    In addition, we have found that in some browsers a form cannot be displayed.

    Your problem may be due to your customized web page. We recommend that you check that you have placed the code in the correct location.

    It’s recommend that you raise a support ticket:
    https://admin.powerplatform.microsoft.com/support

    Best Regards,
    Dengliang Li

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,468 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,289 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans