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Customer experience | Sales, Customer Insights,...
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Email Insights Report

Posted on by 65

Before switching to 365, my company used ClickDimensions. Generating reports for email stats - delivered, opened, clicks - was simple. I've been using CRM 3 years now, and I still don't how to generate reports on email insights. any help is appreciated. 

  • Deborah J Pitt Profile Picture
    Deborah J Pitt 114 on at
    RE: Email Insights Report

    Hello Sunkat

    Currently, you'll need to use Power BI to report on the insights from the Marketing app.

    This doc explains the steps involved in setting this up:

    docs.microsoft.com/.../custom-analytics

    Kind regards

    Deborah

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Email Insights Report

    Hi sunkat,

    If you want to see single marketing email's stats, you could get them in email insights. Please refer to this:

    https://docs.microsoft.com/en-us/dynamics365/marketing/insights#email-insights

    If you want to generate a report, you could use Power BI to do this. Please refer to this doc:

    https://docs.microsoft.com/en-us/dynamics365/marketing/marketing-analytics/analytics-gallery-email

     Here is a similar thread:

       

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