Change email recipient of batch job alerts

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Posted on by Community Member

We have emails going to person A and we need them to go to person B and person C. The emails are when a batch job error occurs. The emails look like this if it helps narrow down where the emails are coming from:

Subject:

An error occurred while processing batch job Change based alerts

Body:

An error occurred while processing the batch job Change based alerts. The following task(s) failed:
Change based alerts
0 runtime task(s)
Review the batch log for more details about the failure.

Where can I change the recipient of these emails?

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Oleg van den Boogaard 556 on at

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See below

technet.microsoft.com/.../hh209082.aspx

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Community Member on at

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Hi Oleg. It appears I can personally go in and click the checkboxes for "Ended", "Error", or "Canceled" and I will get emails for those status changes. However, the email option in not editable and shows my email only.

Anyway to set this up so that two other people will get the email?

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Ajit 8,755 on at

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It takes email id from user options (Settings - User options), you can try putting another email id there.

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geminikartik 241 on at

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HI ,

We are trying to setup batch failure alerts in D365FO but not receiving mails even though the person who created batch job has email Id configured as group DL . Email parameters are also configured for from mail Id but for any of the batch failure we are not getting . Workflow emails are going for approvals but.

I have setup alert tracking , change based alerts batch jobs but that also not helping . Is there any way to do so . Also say a batch is failing , can we get monitoring logs in terms of failed records or success records out of box ?

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Ajit 8,755 on at

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Looks like MS is fixing that batch job alert thing and it will be available in update 11.

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