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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Printer selection with...
Microsoft Dynamics NAV (Archived)

Printer selection with word layout NAV 2015

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Posted on by Yogi1983 70

Hi experts,

I've encountered a limitation in the word layout functionality in NAV 2015. It seems that it disregards the Printer Selection setup completely. Furthermore, there is no Print dialog so all Word layouts are always printed from the default Windows printer of the users work station. I've been looking around but I cannot find any solutions / workarounds to fix this. I've seen that through CU1 (function MergeDocument) some .NET functions are called, ending in a WordHelper.CallPrintOut statement but couldn't find anything that could influence the printer from there.

Now as the Word layout function is reasonably easy to understand and nice for small customers, this seems kind of strange because it is very basic functionality that basically every customer uses. Am I overlooking something obvious? Or is it technically just not possible and is the only way to select the printer is to use RDLC?

Any suggestions / solutions / workarounds are much appreciated, thanks in advance!

Kind regards,

Rogier

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I have the same question (0)
  • mmv Profile Picture
    mmv 11,471 on at

    Hi,

    Have you checked the Cumulative Update 5?

    Best Regards,

    MMV

  • Yogi1983 Profile Picture
    Yogi1983 70 on at

    Yes, but unfortunately after complete uninstall / reinstall of the NST and client and after the database conversion to CU5, it still does not work. NAV keeps printing from the default Windows printer.

    So, summarized the actions:

    1. Started from NAV 2015, Cumulative Update 1 (build 38457)

    2. Set up custom Word layouts for several reports, set up the correct report selections and set up printer selection to various printers

    3. Tested from various work stations, all work stations only print all reports to the default Windows printer, regardless the printer selection

    4. Upgraded the application code to Cumulative Update 5 (build 40262), with no other result

    5. Completely uninstalled NAV Cumulative Update 1 and reinstalled NAV Cumulative Update 5, with no other result.

    Noticed that in variable "Printername" in CU 9651 in function PrintWordDoc does contain the correct printername from the printerselection. However, from that function the function PrintWordDocInWord is called and from there the printername is lost.

    Anybody who got this feature working correctly? And any other suggestion is welcome too ofcourse..thanks again.

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