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Microsoft Dynamics CRM (Archived)

Email Signature Images when tracking email in CRM

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Our users have outlook signatures with images (logos) that are in html format and the images are imbedded into the signature. However, when they track emails using the crm outlook client plugin, the images are put into crm as attachments. is there a way to prevent this?

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    VMarques Profile Picture
    200 on at

    Go to Settings>Administration>System Settings. Stay on the General Tab and scroll down to "Set blocked file extensions for attachments. You can add .html to the list.  That should block the signature from being tracked in CRM. 

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    on at

    That worked, thanks!

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