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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Alert appears late
Microsoft Dynamics AX (Archived)

Alert appears late

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Posted on by loijoc08

Hey guys!

I have a Question concerning alerts in AX.

If I create an alert, everything works find. BUT, it lasts very Long till I get the alert.

If I want to get the alert by email, it also takes between 10 minutes and 2 Hours until I get the email.

What can I do?

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  • udaY-ch Profile Picture
    udaY-ch 5,133 on at

    Hi,

    Take a look at the batch job for the alerts and recurrence,

    docs.microsoft.com/.../about-alert-batch-execution

    https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/configuring-alerts

    /Uday.

  • loijoc08 Profile Picture
    loijoc08 on at

    hey!

    Thanks for that. But as I took a look at my Settings, I found out, ax polls for Allerts every 15 minutes.

    How can this Long waiting time occur then?

    BR

  • udaY-ch Profile Picture
    udaY-ch 5,133 on at

    Hi,

    User having problem in receiving the alert email but how does it works with system notification ?

    /Uday.

  • loijoc08 Profile Picture
    loijoc08 on at

    System notifications are working good. But I receive the mail just really late!

  • udaY-ch Profile Picture
    udaY-ch 5,133 on at

    How about the batch job "E-mail distributor batch". check the batch job history and recurrence.

  • udaY-ch Profile Picture
    udaY-ch 5,133 on at

    Have you checked it ? Any finding ?

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