Enable link to company logo in workflow email message

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Posted on by Narendra Sunkara

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Hi All,

I am using using D365 Online.

I am using workflow email message to send email once case record is created. I could able to send email properly

How to enable link to company logo in workflow email message,if I click the logo in the received mail I want to open company website

Regards,

Babu

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chikhaleankush 547 on at

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In your workflow email add below lines. Make sure you upload image as webresource and then you can get url of your image and that can be added under src="{Add you image here}"

The only think is that the image must be available online.

Links for Ref

Link1

Link2

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Narendra Sunkara 467 on at

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Hi,

Thanks for your reply

I have included following in my workflow email message body area near my signature, uploaded/added my image as GIF in the web resource. But it is showing as it ease with tags in the email received. I don't know what went wrong.

<a href="company website url"><img border="0" alt="Signature" src="image url,uploaded to web resource as GIF Format" width="100" height="100"></a>

Please help me

Regards,

Babu

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cloflyMao 25,210 on at

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Hi Babu,

You could do it by following way:

1. Create a HTML page, add <a> tag to surround an image element.

2. Open page in browser, select whole image with cursor:

3. Paste it to email content:

We will copy whole HTML element, including both outer hyperlink and inner image.

It could work from my Gmail test, a new tab will be opened for linked page.

In addition, I suggest you host company logo on portal as a web file,

because web resource is internal files of our Dynamics 365 environment, not sure whether customers could see it directly in email delivered for them.

Regards,

Clofly

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Narendra Sunkara 467 on at

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Hi Clofly,

Thanks for your reply

Do I need to create HTML file in CRM or in any editor is fine

Please confirm

Regards,

Babu

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cloflyMao 25,210 on at

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Hi Babu,

You won’t need to save the HTML file in CRM.

Just keep it on desktop or any folder is ok,

and edit it with Visual Studio Code. :)

Regards,

Clofly

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Narendra Sunkara 467 on at

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Hi Clofly,

I don't have my logo or other social media images in any websites.

Hence don't have urls for images.

How can I able to use my images downloaded from outlook email signatures

Regards,

Babu

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Verified answer

cloflyMao 25,210 on at

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Hi Babu,

You could save it on Portal as web file, because it has public visibility.

1. Create a web file record, set Parent Page to Home,

then we can visit the image via portal Url/Partial Url

e.g: xxx.powerappsportals.com/company-logo

2. Upload company logo as note file:

3. Publish the web file:

4. Check whether our logo is available after publish:

5. Add it to img element in HTML file

6. Select whole image by cursor, press ctrl + c to copy element.

7. Paste it to content of sending email step by ctrl + v

Result: everything is same:

we can find company logo URL and its attached link by inspector.

In addition, you could modify width and height attribute of img to get a proper size for logo.

Regards,

Clofly

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Narendra Sunkara 467 on at

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Hi Clofly,

That worked

Thank you

Regards,

Babu

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