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Dynamics 365 Community / Forums / Field Service forum / Can not Login to File...
Field Service forum

Can not Login to Filed Service Mobile Application Version 11.2 ?

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Posted on by 321

After Update from v 9.2 to 11.2 

that messages shown 

Feild-Serviceerror.jpg

I have the same question (0)
  • Fannie30 Profile Picture
    2,990 Moderator on at
    RE: Can not Login to Filed Service Mobile Application Version 11.2 ?

    1) have you enabled resources access to the FS Mobile APp on the Bookable Resource Form / Record?

    2) Which version of the mobile project are you using? 

    3) can you also send a picture of your settings page in teh Mobile app? 

  • Abdelrhman Hiba Profile Picture
    321 on at
    RE: Can not Login to Filed Service Mobile Application Version 11.2 ?

    Hi scott

    1- I dont understand what  you mean !

    2- i use version (woodford_12_0_0_43085) version of the mobile project and Project templeat (FSDyn365_1.0.1322 )

    3-winch settings page need ?

    i followed that link exactly

    docs.microsoft.com/.../install-field-service

  • Fannie30 Profile Picture
    2,990 Moderator on at
    RE: Can not Login to Filed Service Mobile Application Version 11.2 ?

    On the Bookable Resource record in Dynamics, there is a field called Enabled for Field Service Mobile.  Is that field set to Yes?

    Capture2.JPG

    Which version of Field Service is your organization using?  

    Settings in FS Mobile:

    Capture2.JPG

  • Abdelrhman Hiba Profile Picture
    321 on at
    RE: Can not Login to Filed Service Mobile Application Version 11.2 ?

    On the Bookable Resource record in Dynamics:

    is done

    pic2.jpg

    version of Field Service in my  organization using 

    pic2.jpg

  • Al Iggs Profile Picture
    on at
    RE: Can not Login to Filed Service Mobile Application Version 11.2 ?

    Did you publish your Woodford project with a target version of 11.2? Did you associate the project with a security role that is also associated to your mobile user?

  • Verified answer
    Abdelrhman Hiba Profile Picture
    321 on at
    RE: Can not Login to Filed Service Mobile Application Version 11.2 ?

    Yes i published wood ford project and set security role fro users

    the problem is solved but the issue in my permission on Active Directory on Azure

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