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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Customer Service Team ...
Service | Customer Service, Contact Center, Fie...
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Customer Service Team Member app is suspended

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Posted on by DawnK 90

For some reason that our MS partner nor MS can figure out, our Customer Service Team Member app has a status of Suspended and will not allow me to enable it.

Anyone know what can be done?  I do not think it has anything to do with our D365 Team Member licenses.

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Thanks!

  • Ana Pereira Profile Picture
    Ana Pereira Microsoft Employee on at

    Hello Dawnk

    Can be related to suspended team member licenses?

  • DawnK Profile Picture
    DawnK 90 on at

    Hi Teresa, support looked at the licenses and did not find anything wrong.  I need to call the Billing team next.  Thanks.

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