Customer Service Team Member app is suspended

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Posted on by DawnK

For some reason that our MS partner nor MS can figure out, our Customer Service Team Member app has a status of Suspended and will not allow me to enable it.

Anyone know what can be done? I do not think it has anything to do with our D365 Team Member licenses.

Thanks!

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Ana Pereira on at

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Hello Dawnk

Can be related to suspended team member licenses?

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DawnK 90 on at

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Hi Teresa, support looked at the licenses and did not find anything wrong. I need to call the Billing team next. Thanks.

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