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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / clearing selection fro...
Customer experience | Sales, Customer Insights,...
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clearing selection from drop down

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Posted on by yogesh_Deloitte 61

Hi, 

How to clear selected value from dropdown in CRM, on change of another text box value.

Thanks in advance. 

I have the same question (0)
  • Verified answer
    Marco.P Profile Picture
    Marco.P 2,405 on at

    Hi,

    you can achieve that by using business rules. You can verify a condition and then select the "Clear Field Values" option.

    Please refer to this:

    www.crmsoftwareblog.com/.../

  • Verified answer
    Miguel Lourenco Profile Picture
    Miguel Lourenco on at

    Hi,

    You can also do it via JS with:

    Xrm.Page.getAttribute("field name here").setValue(null)

  • Suggested answer
    yogesh_Deloitte Profile Picture
    yogesh_Deloitte 61 on at

    Thanks Miguel, I was doing silly mistake, instead of .getAttribute I was writing .getControl.

  • Miguel Lourenco Profile Picture
    Miguel Lourenco on at

    Hi Yogesh,

    Happy to know we've helped.

    I will also mark Marco's response as answer because it is also a valid and good approach.

  • yogesh_Deloitte Profile Picture
    yogesh_Deloitte 61 on at

    Agreed Thanks

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