Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / clearing selection fro...
Customer experience | Sales, Customer Insights,...
Answered

clearing selection from drop down

(0) ShareShare
ReportReport
Posted on by yogesh_Deloitte 61

Hi, 

How to clear selected value from dropdown in CRM, on change of another text box value.

Thanks in advance. 

  • yogesh_Deloitte Profile Picture
    yogesh_Deloitte 61 on at
    RE: clearing selection from drop down

    Agreed Thanks

  • Miguel Lourenco Profile Picture
    Miguel Lourenco on at
    RE: clearing selection from drop down

    Hi Yogesh,

    Happy to know we've helped.

    I will also mark Marco's response as answer because it is also a valid and good approach.

  • Suggested answer
    yogesh_Deloitte Profile Picture
    yogesh_Deloitte 61 on at
    RE: clearing selection from drop down

    Thanks Miguel, I was doing silly mistake, instead of .getAttribute I was writing .getControl.

  • Verified answer
    Miguel Lourenco Profile Picture
    Miguel Lourenco on at
    RE: clearing selection from drop down

    Hi,

    You can also do it via JS with:

    Xrm.Page.getAttribute("field name here").setValue(null)

  • Verified answer
    Marco.P Profile Picture
    Marco.P 2,405 on at
    RE: clearing selection from drop down

    Hi,

    you can achieve that by using business rules. You can verify a condition and then select the "Clear Field Values" option.

    Please refer to this:

    www.crmsoftwareblog.com/.../

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,494 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,307 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans