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ReportThere seems to be a pretty significant bug in Wave 2 regarding the expiration dates on emails in Customer Journeys. The system does a few things that are very odd (I have included a screen capture of the behavior that both I and others in our company have observed (on different browsers and OS's))..
VIdeo of behavior (4 minutes long)
https://youtu.be/LdzWRoeL-Xw
Summary of behavior:
1) When selecting a date it will go "backwards" by one day.. So if I select 10/1 to expire the content, with in about 5 seconds of making that selection the date will role backwards to 9/30
2) Unpredictable behavior "keeping" the date that is set between saves and loads of the journey
- In the video we see exp. date of a specific start at 9/25, updated and saved to 9/30 (by selecting 10/1) and then showing 9/25 again by re-selecting the email step
- In the video we see the exp. date saved to 9/30 (by selecting 10/1) and then leave an return to to the journey and the value then shows 9/29
- in the video we see the exp. date left at 9/29, we leave and return to the customer journey and it drops from 9/29 to 9/28 on returning..
Is anyone else experiencing this issue? does anyone have a work around.. Our Marketing department is super nervous about the risks this creates regarding the time/date sensitive portions of the journey
Thanks
Josh
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