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EFT file error - Receivables

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Posted on by Community Member Microsoft Employee

Hi, We are trying to run an EFT file for receivables and getting this error; "You can't generate an EFT file when a checkbook has a saved deposit. Post or clear the deposits before generating an EFT file for this checkbook" I ran a smart list under Sales > Receivables Transactions with a modified report showing a field called "Unposted Cash Amount". It does show me one transaction where EFT box is checkmarked. The problem is in the same report under the heading "Document Status", it shows 'Posted' for this transaction. Any idea how to dig which transaction is causing this problem or if I am reading the error message wrong. Thanks, Zeeshan

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soma 24,406 on at

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RE: EFT file error - Receivables

1. Go to the Sales Series Post window(Transactions-->Sales-->Series Post) to check if any batches are sitting.

2. Go to Bank Deposit window (Transactions-->Financial-->Bank Deposit) to deposit the Cash Receipts.

Hope this helps!!!