I have exported self customized screens out of Dynamics SL 7sp4 into Dynamics 2018 cu2 and they are not working at all. An example of what we see when we open the service call entry screen:
Is there something I'm missing or is there an incompatibility between the two versions? Thanks for any help on this.
The one trick you can try is to change the Version number for the customization. Export the customization to a .CST file. Open in Notepad or Notepad++. At the top of the file, you will find a file header that looks something like this:
' Begin Customization Screen: 0101000 Version: 5 Sequence: 300 Description: "A New All Users Customization" System Administrator: FALSE Secure: 55
Change the Version: 5 to 6, then save the file as a new .cst file. Try importing the customization back into SL and see if that helps.
The other thing that may have to be reviewed is if there is any custom code in the screen that required importing a .DH file. If so, it is possible that the schema for the table as changed, and will need to be updated with the current .DH file from the SL 2018 version.
Hello Trey,
I would say that is a true statement, likely any self customized screens will no longer work in the current version from a version that was released over 10 year ago ...I think its safe to say that you will have to recustomize anything that is no longer working from the previous version. There were a LOT of changes between version 7 and 2018. You might want to contact your partner if they were high level customization's with custom code
Best Regards,
Jana MacDonald
MS Dynamics SL support.
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