Hello,
i am searching for the buttons "route, pick, release, remove" in ribbon workbench. In which entity those buttons are?
Hi,
Those buttons in Queue Item entity
Hi DevIt,
As Ossama said, these buttons are in the queue item entity.
From your screenshot, you have found them in the queue item entity, I assume the reason you are asking this question is because the navigation bar shows it as a queue.
In fact, the current entity you are accessing is queue item though it shows queue.
Also, you can open one queue(not queue item), there is a sub-grid for queue items, you can find these buttons in the sub-grid.
Regards,
Leah Ju
Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.
When i access the ribbon workbench in the entity queueItem, i can not find these button.
How can i do to modify them?
Just in Home section , you will find this in the yellow highlighted as below
Here is a url to see how to customize an OOB button: www.inogic.com/.../
Firstly, you need load queue item entity in the ribbon workbench.
Then you can find these buttons in the Home bar.
The special ones are pick and route buttons, they don't show the name but the icon()
In general, pick and route buttons are next to release and remove buttons.
From your screenshot, they should be the two circled.
If you are not sure,you can click them to check their properties:
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