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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / only personal email is...
Customer experience | Sales, Customer Insights,...
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only personal email is available in 'send to' email field within real time journey

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Posted on by DR-08111709-0
I would like the option to send to Business Email.  Any ideas why this isn't available?  I don't have this option before or after I select an email.

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Microsoft Dynamics CRM
  • Verified answer
    PaulineKolde Profile Picture
    PaulineKolde 598 Super User 2024 Season 2 on at
    only personal email is available in 'send to' email field within real time journey
    Hi, 
     
    in the Audience Configuration you can define more email addresses that you can then choose from in emails:

     
     
    I hope this helps! :)
     

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