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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / only personal email is...
Customer experience | Sales, Customer Insights,...
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only personal email is available in 'send to' email field within real time journey

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Posted on by DR-08111709-0 7
I would like the option to send to Business Email.  Any ideas why this isn't available?  I don't have this option before or after I select an email.

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Microsoft Dynamics CRM
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  • Verified answer
    PaulineKolde Profile Picture
    PaulineKolde 732 Moderator on at
    Hi, 
     
    in the Audience Configuration you can define more email addresses that you can then choose from in emails:

     
     
    I hope this helps! :)
     

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