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Customer experience | Sales, Customer Insights,...
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Configure a dynamic list to include not-engaging contacts for two mailings

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Posted on by 15

Hello,

I want to create a dynamic marketing list with contacts who have received two specific mailings but didn't open any of those. I only found out a solution for one mailing:

Image

I tried this string to include more than one mailing but it doesn't work (result is 0 contacts found):

Image

When I add more than one mailing in the "Email send" field, this is interpreted as an OR and not an AND:

Image

Can anyone please help to make this work?

Many thanks!

  • Suggested answer
    Pradeep Rai Profile Picture
    Pradeep Rai 5,480 Super User 2024 Season 2 on at
    RE: Configure a dynamic list to include not engaging contacts for more than one mailing

    Hi,

    Please post in marketing forum:

  • crizzly Profile Picture
    crizzly 15 on at
    RE: Configure a dynamic list to include not engaging contacts for more than one mailing

    Sorry this was posted in the wrong forum, it should be posted in the Dynamics 365 Sales Forum.

  • crizzly Profile Picture
    crizzly 15 on at
    Configure a dynamic list to include not engaging contacts for more than one mailing

    Hello,

    I want to create a dynamic marketing list with contacts who have received two specific mailings but didn't open any of those. I only found out a solution for one mailing:

    pastedimage1675680767268v1.png

    I tried this string to include more than one mailing but it doesn't work (result is 0 contacts found):

    pastedimage1675680919292v2.png

    When I add more than one mailing in the "Email send" field, this is interpreted as an OR and not an AND:

    pastedimage1675680992499v3.png

    Can anyone please help to make this work?

    Many thanks!

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