Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Suggested answer

Issues with recalculating Measures - D365 Customer Insights

(0) ShareShare
ReportReport
Posted on by 5

Hi All,

I am trying to configure measures within Customer Insights - and I can see the measures being calculated  and appearing as expected within the entities section - as measure is an entity in its own right now. However when I go to the home page the measure value does not come up as expected . I can only see two dashes .  Does anyone know why this is happening ?  Its only happening for Business measures ( single value ) 

  • Suggested answer
    RE: Issues with recalculating Measures - D365 Customer Insights

    Hi -- thanks for flagging this. We had an intermittent issue with showing the results in the home page and have fixed it. If you continue to face issues please email CIhelp@microsoft.com with the environment ID and we will be happy to investigate further.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Congratulations to the January Top 10 leaders!

Check out the January community rock stars...

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,111 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,934 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans