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Service | Customer Service, Contact Center, Fie...
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Creating new Community forums + full admin

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Posted on by 12

Hello...I am completely new to Dynamics so have been reading a lot of the official MS docs online. Please could someone confirm for me if the below really is all there is out-of-the-box regarding Community creation and admin? Am I missing something? Is there other MS literature at all which goes into more detail/more features? Thank you!

Overview of Community | Microsoft Docs

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    on at

    Hi TonyG22,

    Here is a short video to introduce the Community app posted by Microsoft, you could have a look. And there are some links(plan, product update) related to Customer Service in the introduction area.

    The new Community app and portal in Customer Service - YouTube

  • TonyG22 Profile Picture
    12 on at

    Thank you very much Steve...useful MS support email address at end of video...will contact them now to see if any more indepth docs available.

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