I have a 5 email customer journey in the making. After each email send, I have an if/then and then if YES it creates a task and moves forward.
After email 1, if they don't open the email, I don't want their journey to end, I want them to then just move to step 2 and get the 2nd email.
After the 2nd email, if still no opens, I then don't mind them dropping off the journey.
Is there a way to add tiles that say "if no, go to next step", etc, without having to add email 1-5 after each no step, as well. I hope this makes sense. Customer Journeys, or Drip Campaigns, were so much more clear to me when we were using Pardot.
