Missing Project Timesheet Email Notification

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Posted on by MonikaUK

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I would like to send emails to users that either miss time entries or have not submitted a timesheet at all.

I have set up the email template and attached it to the project parameters.

Can I ask how this email is triggered? Is it just whenever the missing timesheet report has been run either manually or by recurring batch job? Or is there some other set up required to trigger the email to users?

Thanks!

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Ludwig Reinhard Microsoft Employee on at

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Hello MonikaUK,

There is a separate menu item 'Email: Missing timesheets' that you can find under the periodic function.

Best regards,

Ludwig

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MonikaUK 135 on at

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Thanks Ludwig. Can't believe I have missed this.

I do have an issue now when I try to send. I have removed email addresses in our training environment apart from a few users that should receive the email for testing purposes, but I have a notification displayed: 0 emails sent. x number of emails not received due to missing user IDs.

I understand the 2nd part of the message, but I don't know why no emails where sent out to the test users.

The report is run for last week. Test users either have a timesheet in draft or no timesheet at all.

The project set up is also complete on the employee records.

Periods are created also for last week.

I have tested emails separately to confirm email is working as well.

What am I missing?

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Ludwig Reinhard Microsoft Employee on at

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Hello MonikaUK,

How are your email parameters setup in your system admin module and for your users?

Can you successfully send out a test email?

Best regards,

Ludwig

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MonikaUK 135 on at

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I have just figured it our myself. Email address used is NOT the email address on the user option it is the email address on the employee record.

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Denis Gauthier 6 on at

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I have the same problem as you!. I would like to you know, where exactly you entered the email address in employee file ?

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GirishS 27,843 Moderator on at

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You need to add email address for the worker under Human Resource module >>Select worker >> on the details form Select Contact information tab >> Create new record and select type as email and enter the email id.

Thanks,

Girish S.

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