I have a parent/child report set that consists of one parent and two child reports.
All three reports are Organization reports as shown on the Administration Tab.
All three reports are owned by a user account that has System Administrator privileges and exists inside of the top-level business unit.
System Administrators are able to run the report regardless of which Business Unit the system administrator lives in which leads me to believe we are dealing with a privilege issue of some kind.
This is bolstered by the error message that displays for non-System Admin users which is
Reporting Error
The report cannot be displayed because an internal error has occurred.
Try running the report again, later.
If this issue continues to occur, contact your Microsoft Dynamics 365 administrator.
(rsProcessingAborted)
You do not have {0} permission to access {1} records.
Contact your Microsoft Dynamics 365 administrator for help.
Timestamp: 2/2/2021 3:43:22 PM UTC
Service Request Id:
Tenant Id:
Url: https://
Organization Id:
Type: Customer
Unique name:
Created on: 10/30/2017 6:24:39 PM
State: Enabled
Security Group: 00000000-0000-0000-0000-000000000000
The parent report is run up against a custom franchise invoice entity.
One of the child reports is run up against a franchise invoice line-item entity. The child report receives the parent record GUID as a parameter and then grabs all of the Jobs associated with that parent GUID.
The second child report is run up against a job entity. The child report receives the parent record GUID as a parameter and then grabs all of the Jobs associated with that parent GUID.
All users have a minimum of read privileges to all three of these entities and varying levels of append, write, and create privileges in addition to the scope of those permissions being set at the Business Unit Level.
The ONLY users that can run the report and see data are users who have been assigned the System Administrator Security Role.
Users with the System Customizer are able to run the report but cannot see any data on it, as the data is all blank.
Users with the Vice President of Sales, or Salesperson, or CEO-Business Manager, or CSR Manager security role(s) get the same error that’s listed at the top of this post.
