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Service | Customer Service, Contact Center, Fie...
Answered

Owner lookup not looking for Team table anymore

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Posted on by 25

Hello everyone, I am not able to assign a case to a team anymore, as you can see below the owner field is only looking for the users table.

Any help on that matter will be much appreciated.

Kind regards,

Gustavo

pastedimage1660905425964v1.png

I have the same question (0)
  • Verified answer
    Bipin D365 Profile Picture
    28,983 Moderator on at

    Hi,

    Please check if Team Entity is added in your Model driven App.

    Also please check if user having Read permission in Team Entity in assigned security role

  • AAGustavo Profile Picture
    25 on at

    Hello, how can I verify if the Team Entity is added to my model driven app?

  • AAGustavo Profile Picture
    25 on at

    Solved:

    I addded the teams entity to my model driven app as suggested above.

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