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Hello everyone!
We are trying to configure incoming and outgoing emails for Ms Dynamics 365 CRM through SMG Symantec mail gateway but facing the following error:
we have added all the required specifications and the ports are opened and the IP addresses that will communicate with the relay server are whitelisted. Yet, we still face the error above.
Has anyone faced the same issue? Any suggestions?
Hi,
As per the Supported email service configurations for server-side synchronization, the information here includes the POP3/SMTP and IMAP/SMTP systems supported by Microsoft-
Although other POP3/SMTP and IMAP/SMTP systems might work with Customer Engagement (on-premises), those systems were not tested by Microsoft and are not supported.
And the config mentioned above seems to be a third-party service POP/SMTP which is not supported.
Hope this helps!
Regards,
Venkatesh N
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Muhammad Shahzad Sh...
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