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Customer experience | Sales, Customer Insights,...
Suggested answer

Marketing email resends

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Posted on by 6

The send-now feature only supports dynamic content that doesn't include relations. Please remove any dynamic content that uses a relation or send the message using a standard customer journey.

Is there any way around this as we want to avoid having to create a Customer Journey each time we want to send an email out to event bookers. The email would contain their Event Registration code.

Thank you.

  • Suggested answer
    Dsouza_28 Profile Picture
    Dsouza_28 7 on at
    RE: Marketing email resends

    Hello ,

    I am a bit confused with the info. What is the main issue to be solved ?

    - Testing your emails with all the Dynamics content + Relations ? or

    - Creating a automated process to send out the email to event participants?

    If it is the second one,

    You can create a Dynamic Segment that references the Event name or ID and use that in Customer Journey that sends out the email.

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