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Customer experience | Sales, Customer Insights,...
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Reference number for administrators or support: #F9118DD7

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Posted on by 5

Hi dear. how can i solve this problem? when somebody try to see a record of an entity, can't see that...

is there any solution or advise??

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #F9118DD7Detail:
<OrganizationServiceFault xmlns:i="w3.org/2001/XMLSchema-instance" xmlns="schemas.microsoft.com/xrm/2011/Contracts">
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/2004/07/System.Collections.Generic" />
<Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #F9118DD7</Message>
<Timestamp>2021-11-20T06:07:55.004114Z</Timestamp>
<InnerFault>
<ErrorCode>-2147220960</ErrorCode>
<ErrorDetails xmlns:d3p1="schemas.datacontract.org/2004/07/System.Collections.Generic" />
<Message>SecLib::CheckPrivilege failed. User: ba632b3f-c9ae-ea11-826e-005056b167cc, PrivilegeName: prvWritebpm_form, PrivilegeId: 28c2eba7-a7fc-4285-99f1-7e12e2592910, Required Depth: Basic, BusinessUnitId: 79ea9154-d611-ea11-822c-005056b167cc</Message>
<Timestamp>2021-11-20T06:07:55.004114Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<TraceText i:nil="true" />
</OrganizationServiceFault>

  • MobiN  Profile Picture
    5 on at
    RE: Reference number for administrators or support: #F9118DD7

    thanks for your help. I will check that and announce the result to you.

  • Timothy Bohte Profile Picture
    44 on at
    RE: Reference number for administrators or support: #F9118DD7

    You should check if the user has the right security role, check if that security role has the right permissions for the entity and if that security role is assigned to the form of that record. If you just changed forms, it could be a caching issue of the Internet browser. Double check by sending a link of the record to the user and try opening it from there.

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