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Hi All
Recently we have started seeing isolated issues with Unhandled Exceptions when trying to create records, On premise a solution to this would be to restart the async service however being on the cloud this will be impossible. Raised this with the MS Support Team and they say this is a known issues and solution would be to use the UCI. Can anyone using the web client who have experienced this issue advise or share experiences how they resolved this issue.
Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: The key specified to compute a hash value is expired, only active keys are valid. Expired Key : CrmKey(Id:xxx, ScaleGroupId:yyyy, KeyType:CrmWRPCTokenKey, Expired:True, ValidOn:04/10/2019 20:51:03, ExpiresOn:04/10/2016 20:51:03, CreatedOn:04/10/2019 20:51:03, CreatedBy:NT AUTHORITY\NETWORK SERVICE.Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ErrorCode>-2147180282</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic">
<KeyValuePairOfstringanyType>
<d2p1:key>0</d2p1:key>
<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">CrmKey(Id:xxxx, ScaleGroupId:yyyy, KeyType:CrmWRPCTokenKey, Expired:True, ValidOn:04/10/2019 20:51:03, ExpiresOn:04/10/2019 20:51:03, CreatedOn:04/10/2019 20:51:03, CreatedBy:NT AUTHORITY\NETWORK SERVICE</d2p1:value>
</KeyValuePairOfstringanyType>
</ErrorDetails>
<Message>The key specified to compute a hash value is expired, only active keys are valid. Expired Key : CrmKey(Idxxxx, ScaleGroupId:yyyy, KeyType:CrmWRPCTokenKey, Expired:True, ValidOn:04/10/2019 20:51:03, ExpiresOn:04/10/2019 20:51:03, CreatedOn:04/10/2019 20:51:03, CreatedBy:NT AUTHORITY\NETWORK SERVICE.</Message>
<Timestamp>2019-04-10T15:35:36.7759896Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>
Hi,
What version of Dynamics 365 are you using ? 8 or 9? When you say in the cloud, you mean Microsoft hosted or it is just onpremise but living on some VM?
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