Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Unanswered

Unhandled Exception Issue Dynamics CE Online

Posted on by 210

Hi All

Recently we have started seeing isolated issues with Unhandled Exceptions when trying to create records, On premise a solution to this would be to restart the async service however being on the cloud this will be impossible. Raised this with the MS Support Team and they say this is a known issues and solution would be to use the UCI. Can anyone using the web client who have experienced this issue advise or share experiences how they resolved this issue.

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: The key specified to compute a hash value is expired, only active keys are valid.  Expired Key : CrmKey(Id:xxx, ScaleGroupId:yyyy, KeyType:CrmWRPCTokenKey, Expired:True, ValidOn:04/10/2019 20:51:03, ExpiresOn:04/10/2016 20:51:03, CreatedOn:04/10/2019 20:51:03, CreatedBy:NT AUTHORITY\NETWORK SERVICE.Detail:

<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance&quot; xmlns="schemas.microsoft.com/.../Contracts&quot;>

 <ErrorCode>-2147180282</ErrorCode>

 <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic&quot;>

   <KeyValuePairOfstringanyType>

     <d2p1:key>0</d2p1:key>

     <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema&quot; i:type="d4p1:string">CrmKey(Id:xxxx, ScaleGroupId:yyyy, KeyType:CrmWRPCTokenKey, Expired:True, ValidOn:04/10/2019 20:51:03, ExpiresOn:04/10/2019 20:51:03, CreatedOn:04/10/2019 20:51:03, CreatedBy:NT AUTHORITY\NETWORK SERVICE</d2p1:value>

   </KeyValuePairOfstringanyType>

 </ErrorDetails>

 <Message>The key specified to compute a hash value is expired, only active keys are valid.  Expired Key : CrmKey(Idxxxx, ScaleGroupId:yyyy, KeyType:CrmWRPCTokenKey, Expired:True, ValidOn:04/10/2019 20:51:03, ExpiresOn:04/10/2019 20:51:03, CreatedOn:04/10/2019 20:51:03, CreatedBy:NT AUTHORITY\NETWORK SERVICE.</Message>

 <Timestamp>2019-04-10T15:35:36.7759896Z</Timestamp>

 <InnerFault i:nil="true" />

 <TraceText i:nil="true" />

</OrganizationServiceFault>

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Unhandled Exception Issue Dynamics CE Online

    Hi,

    What version of Dynamics 365 are you using ? 8 or 9?  When you say in the cloud, you mean Microsoft hosted or it is just onpremise but living on some VM?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans