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Invoices are entered correctly, but the unapplied amount doubles

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Posted on by Microsoft Employee

There's a handful of invoices entered that double when we go to cut the check:

pastedimage1583184942743v1.png

As you can see the amounts are double int he Unapplied Amount column.

Is there an easier fix than entering credits?

Thanks.

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  • Suggested answer
    Josh Page Profile Picture
    Josh Page on at
    RE: Invoices are entered correctly, but the unapplied amount doubles

    That can happen from interruptions when working with checks.

    IF you run checklinks against payables transaction logical files (always in test company first in case checklinks does something you don't expect!) it can sometimes correct that issue. Outside of that, you can also update the current transaction amount in the PM20000.

    If you suspect a check interruption you may want to open a support case as there could still be other damages out there as well.

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