Skip to main content

Notifications

Finance | Project Operations, Human Resources, ...
Suggested answer

Invoices are entered correctly, but the unapplied amount doubles

Posted on by Microsoft Employee

There's a handful of invoices entered that double when we go to cut the check:

pastedimage1583184942743v1.png

As you can see the amounts are double int he Unapplied Amount column.

Is there an easier fix than entering credits?

Thanks.

Categories:
  • Suggested answer
    Josh Page Profile Picture
    Josh Page on at
    RE: Invoices are entered correctly, but the unapplied amount doubles

    That can happen from interruptions when working with checks.

    IF you run checklinks against payables transaction logical files (always in test company first in case checklinks does something you don't expect!) it can sometimes correct that issue. Outside of that, you can also update the current transaction amount in the PM20000.

    If you suspect a check interruption you may want to open a support case as there could still be other damages out there as well.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

New! Quick response templatesâš¡

Save time with the new custom templates!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,228 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,056 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans