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Microsoft Dynamics 365 | Integration, Dataverse...
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Environment Types

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Posted on by 5

Hi all!

Can you please clarify me about the structure for environment types for Customer Engagement within Dynamics 365? I cannot understand which ones can or not be deleted, as well as, if having a CDS impacts it.

Thank you! 

I have the same question (0)
  • LuHao Profile Picture
    40,892 on at

    Hi partner,

    The environment types for Dynamics 365 CE are product, sandbox and trial.

    The CDS of each environment is irrelevant. If your organization has insufficient storage capacity, consider deleting an environment that you no longer need.

    Please refer to https://support.microsoft.com/en-us/help/4514379/announcement-for-dynamics-365-customer-engagement-customers

  • JPedro Profile Picture
    5 on at

    Thank you for the answer! 

    But there is an environment type which cannot be deleted in a CDS tenant, right?

    Kind regards.

  • LuHao Profile Picture
    40,892 on at

    Hi partner,

    Strictly speaking, there are four types of environmental types.

    1. Production 
    2. Sandbox 
    3. Trial
    4. Default

    pastedimage1573527434103v1.png

    The types of environments that can be deleted are sandbox and trial.

    Production and default environments cannot be deleted.

    In order to delete a Production environment, you must first change it to a Sandbox environment and then delete the Sandbox environment.

    Please refer to this document for Environment overview:

    [View:https://docs.microsoft.com/en-us/power-platform/admin/environments-overview:320:50]

    Please refer to this document for Delete an environment:

    [View:https://docs.microsoft.com/en-us/power-platform/admin/delete-environment:320:50]

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