RE: How to give SharePoint access to my users/team
Hi Dynamics try-to-be-advanced user,
business unit security contains inter alia that users from a business unit are not able to see records/transactions from another business unit they are not assigned to. An user in business unit B won`t see records/transactions in business unit A and so on. This includes (sharepoint) documents/files, too.
Whatever, if the Sharepoint connection is setup globally for the Dynamics 365 environment all users have access to work with it (if the permissions are granted). So the user must be able to use the document management features (in regards to the granted permissions) anyway.
Now, there can be a lot of reasons why the users are not able to access it, even in their assigned business unit. Therefore, I recommend to check the whole setup of the Sharepoint integration using the Microsoft Doc`s as it has to be correct:
...for Customer Engagement Apps: https://docs.microsoft.com/en-us/power-platform/admin/manage-documents-using-sharepoint
If the issue exists even afterwards, just get in touch with the Microsoft support or some expert.
Rg,
Alexander
*Due to the complex and different possibilities of deploying Dynamics 365 I highly recommend not to setup the application without some expert/partner or support. (For more information contact me under anassl@inno-solutions.info or visit www.inno-solutions.de)
*The Information comes directly from the manufacturer or provider and are validated (not guaranteed) up to date of creation of the posting.
References:
- Microsoft Licensing Guide
- Microsoft Doc`s/Learn