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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Receipt Posted to Chec...
Finance | Project Operations, Human Resources, ...
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Receipt Posted to Checkbook but Wrong GL Account

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Posted on by dmecham@prime 5

I have a situation where a cash receipt was in the checkbook and NOT the corresponding cash GL account.  When the receipt was posted, the correct checkbook was selected but the cash GL account was changed in the distribution. When I voided the receipt, it used the correct cash GL account for the checkbook, not the changed cash GL account. Why would this happen?

Cash Receipt Entry

Checkbook: DynamicsBank (correct corresponding GL account is 10100)

Distribution:  DR 10300  (wrong GL account), CR 20100

Cash Receipt VOID

Checkbook:  DynamicsBank

Distribution:  DR 20100, CR 10100

Why wouldn't the void use the same GL distribution as the original entry?

Categories:
Microsoft Dynamics GP
I have the same question (0)
  • Becky Berginski Profile Picture
    Becky Berginski on at
    RE: Receipt Posted to Checkbook but Wrong GL Account

    Hello DM,

    Thank you for using Community Forums. My name is Becky and I will assist you.

    I checked for quality issure related to this and I could not find one. I could not find any closed cases regarding this issue either.

    Try to recreate this issue in your test system, if you can, please open a support incident as this would be a quality issue.

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