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Cannot print reports in BC anymore? Error after hitting print.

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Posted on by LB-23010004-0

Multiple users are having problems printing. Our current process is to hit Preview & Close -> Hit printer icon -> save as PDF and then print. This has worked in the past but now I'm having certain users unable to print. I checked permissions and security groups and these users have the same permissions as other users who are not encountering this problem. Changing browsers has had no effect on this error. The error has no details on it and says "An error occured while trying to print this report".

Below I have screenshots showing our current "printing" process. It is always handled by the browser. We do not universal print set up, but I am hoping we can fix this error.

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Dynamics 365 Business Central migration

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YUN ZHU on at

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Cannot print reports in BC anymore? Error after hitting print.

Hi, I tested it briefly and there was no problem.

My Version: W1 25.4 (Platform 25.2.29913.0 + Application 25.4.29661.30275)

Is there any information in the Windows Event Log?

Thanks.

ZHU
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Valentin Castravet on at

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Cannot print reports in BC anymore? Error after hitting print.

I can confirm it works for me as well.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/
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Khushbu Rajvi. on at

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Cannot print reports in BC anymore? Error after hitting print.

If this helps:https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/devenv-reports-troubleshoot-printing