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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Form Fields getting hi...
Customer experience | Sales, Customer Insights,...
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Form Fields getting hidden

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Posted on by Flydancer 1,332

Hi,

I've encountered a strange behavior in our CRM Online Instance:

I have multiple Forms with "missing" Fields for e.G rollupquery. If I open the form editor they exist on the form, are not hidden and are published. 

But they're still getting hidden by something! When I use a script in the console to unhide all Fields on form, they appear.

There are no custom Scripts on that Form, it's completelly vanilla

I've tried:

- removing and adding them again

- using the new & old Solution Editor

- importing the Form from a vanilla CRM (without that issue)

- Modifying the Solution per text editor

- multiple browsers & incognito mode, different clients

but the result stays always the same.

I know I could use onload scripts on all that forms to make the fields visible again but this seems to be one of the worst fixes ever 

Any Ideas?!

  • Suggested answer
    Kenneth Ariel Chaves Herrera Profile Picture
    Kenneth Ariel Chave... on at
    RE: Form Fields getting hidden

    Hi Alex KaSi, I hope you are doing good.

    If you are not completely satisfied with the result, I would recommend to you opening a ticket in Microsoft Support.

    I hope this helps.

  • Flydancer Profile Picture
    Flydancer 1,332 on at
    RE: Form Fields getting hidden

    Hi Andrew, I've checked for business rules, too. There are none.

    I found a workaround now by adding the hidden fields twice. Not the best solution but at least the fastest.

  • a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: Form Fields getting hidden

    Hello,

    Check business rules - it's possible to hide field using it - docs.microsoft.com/.../create-business-rules-recommendations-apply-logic-form

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