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Finance | Project Operations, Human Resources, ...
Suggested Answer

Advance Notes - item number

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Posted on by 7

Hi Experts,

I have built a Product Group for advance notes, I attempt to add the new Advanced Notes Group to the product in Released Product Details and I get an error. pastedimage1663773588024v1.png

Any help is appreciated

  • Suggested answer
    Komi Siabi Profile Picture
    13,253 Most Valuable Professional on at

    Hello Mkosik27,

    I just tested this and it worked perfectly for me.

    Are you adding the advance notes to an existing item(already saved) .

    In my case, after creating the Advanced notes group, I went to release products, edit and picked the record on the dropdown.

  • Mkosik27 Profile Picture
    7 on at

    Hi Komi,

    We are adding the advanced notes to an existing item. We use the Advanced notes drop down on the General Fast Tab on the released product details and then when attempting to save is when we get the error.

  • Suggested answer
    Alireza Eshaghzadeh Profile Picture
    15,227 Super User 2026 Season 2 on at

    Hi Mkosik27,

    I have tried the same and it works fine.

    pastedimage1663775021437v1.png

    Ref. to your screenshot, it is a warning. Does it stop you from saving the changes? or you can save the changes?

    Have you tried with other released products? 

  • Mkosik27 Profile Picture
    7 on at

    Hi Alireza,

    It is a warning that prevents saving changes. We have tried it on other released products - all of them get the same error.

    pastedimage1663776546167v1.png

  • Mkosik27 Profile Picture
    7 on at

    Hi Experts,

    Thank you for assisting regarding this issue. We think we may have an idea of where the issue stems. We were able to add an Advanced Notes Group to a newly created item. We are thinking there may be an issue with migrated data.

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