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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Delivery schedule on s...
Supply chain | Supply Chain Management, Commerce
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Delivery schedule on sales order

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Posted on by Community member
 

Hi,

We have auto charges defined for sales orders. Our client use Delivery schedule function on sales orders. When user create a sales order and divide the lines on delivery schedule, system gets the auto charges for all lines initially. However if user opens delivery schedule again and divide a sales line again system does not get the auto charges for the new lines.

 

How can we solve this problem without customization?

 

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  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 22,300 Most Valuable Professional on at
    Delivery schedule on sales order
    Hi,
     
    I guess, this seems to an issue or by design, where auto charges works fine, however if you want to allocate further, it does not work, kindly raise this issue to MS support team for PG team's view on this.
     
  • RudyZhang Profile Picture
    RudyZhang Microsoft Employee on at
    Delivery schedule on sales order
    Hi,
    We have analyzed the information you have provided and believe that this issue may be related to automatic expense allocation, please refer to the official documentation in the link below.
    https://learn.microsoft.com/en-us/dynamics365/supply-chain/procurement/automatic-charges-allocation#define-auto-charges
     
    In addition, we found that your issue belongs to Dynamics 365 Supply Chain and we recommend you to raise this issue in the Dynamics 365 Supply Chain forum, where your issue will be noticed by experts in the field.
     
    The link to the forum is as follows
    https://community.dynamics.com/forums/thread/?groupid=9a548a2f-a2e6-4384-ae88-ddd934ee98d0
     
     
     
    I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.
     
    Best Regards,
    Rudy Zhang

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