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link to : customer voice survey

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Hello,
Im making a real time journey and i want to sent out a customer voice survey.
When i go to the email elements section -- under LINK TO the option of Survey does not appear. what can be the reason?  
 
  • Verified answer
    PaulineKolde Profile Picture
    PaulineKolde 684 Super User 2025 Season 1 on at
    link to : customer voice survey
    In addition to Fionas answer, you also need to enable the Customer Voice feature switch in the settings to link the surveys in emails.
     
     
    Best
    Pauline 
  • Verified answer
    Fiona_Tiernan Profile Picture
    Fiona_Tiernan 364 Super User 2025 Season 1 on at
    link to : customer voice survey
    Hi,

    Out of the box, you would ordinarily link to a Customer Voice Survey via the button element in your email:

     
     
    You can then select the relevant survey you have built in Customer Voice:

     
    Step by step instructions can also be found in the Microsoft documentation here.

    If this answer was helpful, please consider marking it as verified.

    Kind regards,
    Fiona
     

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