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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / NAV 2009 User can't pr...
Customer experience | Sales, Customer Insights,...
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NAV 2009 User can't print checks

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I haven't worked with NAV for at least 15 years, and have forgotten most of the tricks. I now have a new customer who uses NAV 2009. When she tries to print checks to vendors, there is no response from the printer. I don't see it hitting the print spooler. A different user does not have the same issue. If anyone can indicate which screens, menus, etc. I need to navigate & check settings, it would be appreciated.

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