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Hello everyone,
We recently updated the scheduling apps on our production environment, and afterwards we couldn't schedule a service activity correctly.
Scenario :
When a service activity is created, a resource requirement group is created and linked to it. On the resource requirements related to the group, we specified preferred resources to be returned on the schedule board when searching for availability.
The schedule board, is not returning the availability of the preferred resources, as if it is not considering the requirement group related to the service activity.
Any help is appreciated.
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André Arnaud de Cal...
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Martin Dráb
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nmaenpaa
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