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Service | Customer Service, Contact Center, Fie...
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MS Dynamics Field Service WoodFord Implementation

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Posted on by 27

I am Microsoft Dynamics CRM developer. Recently started working on Field Service Mobile App using WoodFord. Please find the existing functionality and expectation below.

Existing Functionality:

We are showing all the Bookings pins in Global Map. Currently all the booking pins are showing in Red color in Map.

Expectation:

We need to show booking pins in Global Map in different color based on booking status.Kindly help me on this.

I have the same question (0)
  • Suggested answer
    Al Iggs Profile Picture
    on at

    Have a look at docs.resco.net/.../View and docs.resco.net/.../Global_map

  • Suggested answer
    Thomas David Dayman Profile Picture
    11,323 on at

    www.youtube.com/watch

    This could help as well

  • Microsoft Dynamics CRM - Field Service Profile Picture
    27 on at

    Hi Thomas, Thank you for your reply on this. I have gone through the video which you have shared. They have configured the maps in older version of Woodford. We are using latest woodford version. Some options are different. I could not resolve my issue based on this. Can you suggests me any document or video for this functionality using latest woodford.

  • Suggested answer
    Al Iggs Profile Picture
    on at

    I have used the instructions from https://docs.resco.net/wiki/Global_map#Custom_map_pins

    For quick testing I added the pin to the view. Create a style with FormatString Controls.{0}.png. Mapped the pin to the SIC field on the account.

    Map2.png

    Changed the Account SIC code to something like pinGreen or pinRed. Result:

    Map.png

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